Last updated 2 October 2026

Terms of use

These terms apply to anyone who uses Squaro. They are written to be read, so they are short. By signing in you agree to them on behalf of your business.

Squaro is run by Michael Palmer, trading as Squaro, ABN 43 597 750 281 (“we”). “You” means the business that has a Squaro account and the people it invites.

1. What Squaro does, and what it does not

Squaro reads the builder plans and selections you upload, suggests a takeoff, and prices it with the rates and rules you set. The reading is done by artificial intelligence. It is usually close, and sometimes wrong: it can misread a dimension, miss a room or count something twice.

You check every line before a quote leaves your business. Squaro shows where each figure came from so you can do that quickly. The quotes you send are your quotes, and you are responsible for their contents, prices and any work done on them.

2. Your account

• You sign in with a code sent to your email. Keep your email account secure, because anyone who can read it can sign in.
• You choose who to invite and what they can do. You are responsible for what your team does in Squaro.
• Tell us straight away at hello@squaroai.com if you think someone has signed in who should not have.

3. Your plans, rates and quotes

• Everything you put into Squaro stays yours: plans, selections, price lists, rates and quotes.
• You give us permission to store and process it only to run Squaro for you. We never show it to other customers.
• Only upload documents you are allowed to use. Builder plans are usually confidential to the builder; you are responsible for having their permission to use them for quoting.
• How your data is handled, including the AI provider that reads your plans, is set out in our privacy page.
• If your account closes, email us and we will send you copies of your quotes and plans. We then delete your company’s data, and it leaves our backups within 30 days.

4. Using Squaro fairly

Please do not:

• try to reach other customers’ data, test our security without our written permission, or get around usage limits;
• copy, resell or rebuild Squaro, or use it to build a competing product;
• upload anything unlawful or anything you have no right to use.

5. Early access and fees

Squaro is in early access. Unless we have agreed a price with you in writing, it is free during early access. Before we start charging, we will email you the price at least 30 days ahead, and you can stop using Squaro before then without paying anything.

Each plan includes a number of plan reads a month. If you reach it, reading pauses until the next month or until we raise it.

6. Keeping Squaro running

We work to keep Squaro available and your data safe, but we cannot promise it will never be down or never have a fault. During early access we will also add, change and occasionally remove features. If a change takes away something you rely on, we will tell you first.

7. Responsibility

Nothing in these terms takes away rights you have under the Australian Consumer Law or any other law that cannot be excluded.

Apart from those rights, and as far as the law allows:

• we are not responsible for a quote you send, a job priced from it, or any loss of profit, business or data that follows from using Squaro;
• if Squaro fails to do what it should, our responsibility is limited to fixing the problem or supplying the service again, or, if we cannot, to refunding what you paid us for the last 12 months.

We will not limit our responsibility for anything caused by our own fraud or deliberate wrongdoing.

8. Ending

• You can stop using Squaro at any time. Email us if you want your account closed.
• We can suspend or close an account that breaks these terms, after telling you why and, where the problem can be fixed, giving you a reasonable chance to fix it.
• We can also stop offering Squaro altogether by giving you at least 30 days’ notice, so you have time to take copies of your quotes.

9. Changes to these terms

If we change these terms in a way that matters to you, we will email the owner of your account at least 30 days before the change starts. If you do not agree with it, you can stop using Squaro before then.

10. The law that applies

These terms are governed by the law of Queensland, Australia, and its courts can hear any dispute. Before going to court, we both agree to try to sort it out by talking first.

11. Contact

Questions about these terms: hello@squaroai.com.